Try RondaUp on the Free plan first; it has no time limit. If you pay for a plan and it is not right for you, this is how refunds work.
Free trial
Pro and Agency start with a 14-day free trial, once per account. Nothing is charged during the trial, and we email you three days before it ends. Cancel before the trial ends and you are never charged.
14-day refund on your first payment
If you ask within 14 days of your first payment for a plan, monthly or yearly, we refund it in full. No questions asked. When a plan starts with a trial, the first payment is the one taken when the trial ends.
Renewals
Renewals are not refunded, but you can cancel at any time so the next one does not happen. For a yearly plan, if you ask within 14 days of the renewal date and have not used the paid features since, we will refund that renewal.
Cancelling
Cancel from your account settings. Your paid plan stays active until the end of the period you paid for, then the account moves to the Free plan. Nothing is deleted when you cancel.
If the Service fails you
If a problem on our side stopped RondaUp from working for you for a significant time, write to us and we will make it right with a refund or credit.
How to ask
Write to support@rondaup.com from your account email. Refunds are paid by Paddle to the original payment method, usually within 5 to 10 business days.